OPEN MARKET — PRIVACY POLICY
Last Updated: February 20, 2026
Open Market (“Open Market,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, platform, and services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
name, email address, phone number
account credentials
profile information (host, seller, landlord, provider details)
listing information (property details, service descriptions, pricing, photos, documents)
messages and inquiries sent through the platform
subscription and billing details (processed by third-party payment providers)
1.2 Automatically Collected Information
When you use the Services, we may automatically collect:
IP address
device and browser type
pages viewed and interactions
approximate location (city/state level)
cookies and similar tracking technologies
This information is used to operate, secure, and improve the platform.
1.3 Payment Information
Payments are processed by third-party payment processors (such as Stripe).
Open Market does not store full credit card numbers or banking credentials.
Payment processors handle payment data according to their own privacy policies.
2. How We Use Information
We use information to:
create and manage user accounts
publish and display listings
enable communication between users
process subscriptions and payments
enforce our Terms of Service and Listing Policies
improve site performance and features
prevent fraud, abuse, and security issues
comply with legal obligations
Open Market does not sell personal data.
3. Listings and Public Information
Listings, profiles, and related content are public by design.
Information you post in a listing or profile may be visible to:
other users
the public
search engines
You are responsible for deciding what information you choose to publish.
4. Sharing of Information
We may share information:
with service providers (hosting, analytics, payments, email delivery)
to comply with legal requests or obligations
to enforce our Terms of Service or Listing Policies
in connection with a business transfer (merger, sale, restructuring)
with other users when you publish listings or initiate contact
We do not share personal data for third-party advertising purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
keep users logged in
remember preferences
analyze site usage
improve performance and security
You may control cookies through your browser settings. Disabling cookies may limit some features.
6. Data Retention
We retain personal data only as long as reasonably necessary to:
provide the Services
comply with legal and regulatory requirements
resolve disputes
enforce agreements
Listings and account data may persist for a limited time after cancellation or deletion where required for legal, security, or operational purposes.
7. Account Deletion and Data Removal
You may delete your Open Market account at any time through your account settings.
When you delete your account:
your profile, listings, messages, and associated account data are scheduled for permanent deletion
active subscriptions are canceled and will not renew
unused listing credits are forfeited
Certain information may be retained only as required by law, including billing records, fraud prevention logs, and compliance records.
Deleted accounts cannot be recovered.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no system is completely secure. You use the Services at your own risk.
9. Children’s Privacy
Open Market is not intended for users under the age of 18.
We do not knowingly collect personal data from children.
10. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
access personal data
request deletion
request correction
These rights may be exercised through your account settings, subject to legal limitations.
11. International Users
If you access Open Market from outside the United States, your information may be processed and stored in the United States.
By using the Services, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted. Continued use of the Services constitutes acceptance of the updated policy.
13. Contact
Questions about this Privacy Policy may be directed to: