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Frequently Asked Questions
Learn how Open Market listings work, what is included, and how upgrading can help your business get more visibility.
Can I list my business for free?
Yes. Open Market offers a free business profile that includes a public listing page, business logo, overview, summary, highlights, hours, service areas, direct messaging, map location, up to 3 gallery images, and social media profiles.
What is the difference between Free and Starter?
The Free plan gives your business a basic public presence. The Starter plan adds profile management, public phone number, public email address, public website link, and up to 10 gallery images.
Why should I upgrade to Showcase?
Showcase is built for businesses that want stronger visibility. It includes everything in Starter, up to 50 gallery images, featured placement in directory results, stronger map visibility, and eligibility for Recommended Nearby placement.
What does the Prime plan include?
Prime gives your business maximum listing visibility with everything in Showcase, unlimited gallery uploads, a verified business badge, priority Recommended Nearby placement, and top visibility across category and location results.
Can I upgrade my listing later?
Yes. You can start with a free listing and upgrade anytime when you are ready for more visibility, more media, public contact details, featured placement, or a verified badge.
Can I cancel my paid plan?
Yes. Paid plans can be canceled anytime. Starter also includes a 7-day free trial, so businesses can test the upgraded profile features before continuing.
Who can claim or manage a business listing?
Only business owners or authorized representatives should claim or manage listings. Open Market may review listings for accuracy and quality, and duplicate or unauthorized listings may be removed.
How does Open Market help my business get discovered?
Open Market helps customers find businesses by category, location, services, highlights, and map results. Upgraded plans add stronger visibility features like more images, featured placement, badges, and priority exposure.