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Terms & Legal

Open Market Terms of Service

These Terms govern your access to and use of the Open Market platform, business listings, profiles, discovery features, and related services.

Last Updated: February 20, 2026

Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of the Open Market website, platform, and related services (collectively, the “Services”), operated by Open Market (“Open Market,” “we,” “our,” or “us”).

By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Services.

What Open Market Is

Open Market is a business discovery and listing platform that allows businesses, organizations, professionals, and service providers to create public business profiles, publish listings, appear in local discovery results, and connect with customers.

Listings on Open Market may include, but are not limited to:

  • Restaurants & Food
  • Automotive Services
  • Beauty & Spas
  • Health & Medical
  • Home Services
  • Hotels & Travel
  • Professional Services
  • Financial Services
  • Education & Training
  • Event Services
  • Shopping & Retail
  • Pet Services
  • Arts & Entertainment

Open Market provides publishing tools, visibility features, map discovery, profile management tools, and communication functionality.

Open Market does not broker, manage, verify, guarantee, or participate in transactions between users.

What Open Market Is Not

Open Market is not:

  • A broker or agent
  • An employer
  • A healthcare provider
  • A financial advisor
  • A legal advisor
  • A contractor or service provider
  • A party to agreements or transactions between users

Open Market does not represent businesses, customers, professionals, organizations, or users.

All transactions, communications, agreements, disputes, and outcomes occur solely between users.

Marketplace Disclaimer and User Due Diligence

Listings, profiles, reviews, and related content are created by users.

Open Market does not verify and does not guarantee that listings or user-provided information are accurate, complete, lawful, current, safe, available, or suitable for any purpose.

You are solely responsible for your own due diligence and risk assessment, including where applicable:

  • Verifying identity, qualifications, licenses, certifications, or authority
  • Confirming pricing, availability, and business details
  • Reviewing terms, policies, or agreements independently
  • Evaluating businesses or providers before engaging services
  • Ensuring compliance with local, state, and federal laws

You use the Services entirely at your own risk.

Accounts and Eligibility

You must provide accurate and current account information and keep it updated.

You are responsible for all activity conducted under your account and for maintaining the confidentiality of your login credentials.

Open Market may suspend or terminate accounts for suspected fraud, abuse, policy violations, unsafe conduct, spam, or legal risk.

Subscriptions, Billing, and Cancellation

Open Market offers free and paid subscription plans. Paid subscriptions may provide access to additional visibility features, listing credits, enhanced profile tools, featured placement, or priority exposure depending on the selected plan.

Paid subscriptions are billed in advance for the selected billing period.

All fees are non-refundable except where required by law.

You may cancel a paid subscription at any time through your account settings.

When you cancel:

  • Your subscription remains active until the end of the current billing period
  • You will not be charged again after cancellation
  • Your subscription will not automatically renew

No refunds or prorated credits are provided for unused time, listing credits, visibility features, or subscriptions.

Open Market subscriptions and visibility features do not guarantee inquiries, customers, traffic, rankings, sales, or business outcomes.

Open Market may modify pricing, plans, or features with reasonable notice.

Listings and Content Rules

By posting listings, profiles, reviews, messages, photos, or other content (“User Content”), you represent and warrant that:

  • You have the legal right to publish the content
  • The information is accurate to the best of your knowledge
  • You have permission to use all uploaded media and materials
  • The content does not violate laws or third-party rights

You may not use Open Market to post or promote:

  • Illegal goods or services
  • Fraud, scams, impersonation, or deceptive conduct
  • Harassment, threats, hate, or discrimination
  • Sexually explicit or prohibited content
  • False pricing or misleading availability
  • Unsafe or dangerous conduct
  • Content you do not have the right to use

Open Market may remove listings or reduce visibility at its discretion.

Communications Between Users

The Services may include messaging, inquiries, reviews, or communication features between users.

You agree not to spam, harass, threaten, mislead, or send deceptive communications.

Open Market may restrict messaging privileges or communication access for abuse or misuse.

Content Ownership and License

You retain ownership of your User Content.

By publishing User Content, you grant Open Market a non-exclusive, worldwide, royalty-free license to host, display, reproduce, distribute, promote, and use the content as necessary to operate, market, and improve the Services.

No Endorsement; Third-Party Links

Open Market does not endorse, verify, certify, or guarantee any listing, business, user, product, service, or provider.

Any third-party links or external websites are accessed at your own risk and are governed by their own policies and terms.

Moderation and Removal

Open Market may remove, edit, limit, downgrade, restrict, or block listings, profiles, or accounts that violate these Terms or create risk for users or the platform.

Open Market is not obligated to monitor all content or provide advance notice before enforcement actions.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPEN MARKET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Open Market does not guarantee uninterrupted availability, visibility, ranking, results, traffic, inquiries, or business outcomes.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OPEN MARKET WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, TRAFFIC, REVENUE, OR BUSINESS OPPORTUNITIES.

OPEN MARKET’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY YOU TO OPEN MARKET IN THE 12 MONTHS PRIOR TO THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless Open Market and its affiliates from claims, damages, liabilities, losses, or expenses arising from:

  • Your listings or User Content
  • Your use of the Services
  • Your violation of these Terms or applicable laws
  • Your interactions or transactions with other users

Termination

You may stop using the Services at any time.

Open Market may suspend or terminate access if you violate these Terms or create risk for users or the platform.

Sections relating to liability, disclaimers, indemnification, payment obligations, and dispute resolution survive termination.

Changes to These Terms

Open Market may update these Terms from time to time.

Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Contact

Questions regarding these Terms may be directed through the official Open Market support and contact channels listed on the website.