Open Market — Privacy Policy
This Privacy Policy explains how Open Market collects, uses, stores, and protects information when you access or use the platform and related services.
Introduction
Open Market (“Open Market,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how information is collected, used, shared, and protected when you access or use our website, platform, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy.
Information We Collect
We may collect information you provide directly, including:
- Name, email address, and phone number
- Account credentials and login information
- Business profile and listing information
- Business descriptions, pricing, services, photos, and uploaded content
- Messages, inquiries, or communications sent through the platform
- Subscription and billing details processed by third-party payment providers
Automatically Collected Information
When you use the Services, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and platform interactions
- Approximate location data (city or region level)
- Cookies and similar tracking technologies
This information helps operate, improve, secure, and maintain the platform.
Payment Information
Payments are processed by third-party payment providers such as Stripe.
Open Market does not store full credit card numbers, banking credentials, or complete payment account information.
Payment providers process and manage payment information according to their own privacy policies and security practices.
How We Use Information
Information may be used to:
- Create and manage user accounts
- Publish and display business listings
- Enable communication between users and businesses
- Process subscriptions and payments
- Enforce platform rules, Terms of Service, and Listing Policies
- Improve platform performance, usability, and features
- Prevent fraud, abuse, spam, or security threats
- Comply with legal obligations
Open Market does not sell personal information.
Listings and Public Information
Business listings, profile information, reviews, media, and related content are public by design.
Information you publish through listings or profiles may be visible to:
- Other users
- The public
- Search engines and indexing services
You are responsible for deciding what information you choose to publish publicly.
Sharing of Information
Information may be shared:
- With service providers supporting hosting, analytics, payments, email delivery, or infrastructure
- To comply with legal obligations or valid legal requests
- To enforce the Terms of Service or Listing Policies
- In connection with a merger, acquisition, restructuring, or business transfer
- With other users when you publish listings or initiate contact
Open Market does not share personal information for third-party advertising purposes.
Cookies and Tracking Technologies
Open Market uses cookies and similar technologies to:
- Keep users logged in
- Remember preferences and settings
- Analyze usage and platform performance
- Improve security and reliability
You may manage cookies through your browser settings. Disabling cookies may affect certain platform features.
Data Retention
Personal information is retained only as long as reasonably necessary to:
- Provide and operate the Services
- Comply with legal or regulatory obligations
- Resolve disputes
- Enforce agreements and platform rules
Listings and account information may persist for a limited period after cancellation or deletion where required for legal, security, fraud prevention, or operational purposes.
Account Deletion and Data Removal
You may delete your Open Market account at any time through your account settings.
When an account is deleted:
- Profiles, listings, messages, and associated account data are scheduled for permanent deletion
- Active subscriptions are canceled and will not renew
- Unused listing credits may be forfeited
Certain information may still be retained where required by law, including billing records, fraud prevention logs, security records, or compliance-related information.
Deleted accounts cannot be recovered.
Security
Open Market uses reasonable administrative, technical, and organizational safeguards designed to help protect personal information.
However, no platform or system can guarantee absolute security. Use of the Services occurs at your own risk.
Children’s Privacy
Open Market is not intended for users under the age of 18.
We do not knowingly collect personal information from children.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
- Access personal information
- Request deletion of personal information
- Request correction of inaccurate information
These rights may be exercised through account settings or official support channels, subject to applicable legal limitations and verification requirements.
International Users
If you access Open Market from outside the United States, your information may be transferred to, processed, and stored in the United States.
By using the Services, you consent to this transfer and processing.
Changes to This Policy
Open Market may update this Privacy Policy from time to time.
Changes become effective when posted on the platform. Continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.
Contact
Questions regarding this Privacy Policy, privacy practices, or account data may be directed through the official Open Market contact and support channels listed on the website.